Let's get this sorted...

We know you don't want to be here, so we've made it as easy as possible to sort this out.

Also, we're here to help. Check out our purpose.

Easily, Quickly, Affordably

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We've sorted things for over
4 million people

Our Purpose

We understand that hearing from us isn’t ideal, however, we want to promise you that we will do everything we possibly can to resolve your circumstance as quickly and as easily as possible.

In return, please engage with us throughout the process.

Our website and agents are on hand to help get things sorted.

Help get you out of debt. Easily. Quickly. Affordably.

Questions? Here are the answers

Who are CRS?

We're a debt recovery business – authorised and regulated in the UK by the Financial Conduct Authority and a member of the Credit Services Association.

Whilst all of the above is very formal and can seem daunting our ultimate aim is to arrange an appropriate payment plan with you to satisfy any overdue amounts owed to our client. We therefore want you to engage with us to get things sorted as easily and as quickly as possible.

Contrary to popular belief we're here to help!

Our website has been designed to support you and our expert team are on hand to answer any questions that you may have about your account.sorted.

We will be contacting you on behalf of one of our clients.

We work on behalf of many different businesses in the UK helping to resolve outstanding balances. For more information login to your account using your reference number (provided in all correspondence) and head to the account page.

Our Contact Centre is open

Monday - Thursday: 8.00am to 7.00pm
Friday: 8.00am to 6.30pm
Saturday: 9.30am to 12.30pm

Try logging on to the website first – we’ve made it as easy as possible to action your account and it’s available 24/7

You can make a payment online through our secured payment portal. Just login to your account and select the 'Clear my account' option.

All online card payments are secured by Sage Pay - an industry leading payment merchant.

Our agents are here to help and can be contactable through the website (via chat) or over the phone.

Also, take a look at our support section. If you’re with a debt management agency or intend on using one of the contacts below please let us know so that we can update your account accordingly.

Support section

We make checks to ensure that the data we hold customers are as up-to-date as possible, however, we understand that sometimes people move or telephone numbers get recycled. If this is the case drop us an email so that we can investigate further.

Our purpose is to help get you out of debt. Easily. Quickly. Affordably.

Now more than ever our priority is to help you in the best way we can to provide you with the right solution for managing an account that you have with us.

Therefore, we want to make the following clear to you:

We will tailor solutions to your situation

Please engage with us, we will help you in a way that best suits your personal circumstances.

Putting you in contact with the right partners if needed

We can point you in the right direction if you need specialist advice on subjects from debt advice, to help with welfare and employment.

Flexibility to existing plans

If you have a plan with us and COVID has impacted your income (positively or negatively) we are able to make changes that suit your circumstances.

We’re here to help (and open!)

We have worked extremely hard to ensure that our support team remains open for business and on-hand to answer any queries that you may have. It’s pretty much business as usual so use our website or call us if you need help, there will be someone on hand to speak to you.

Our online payment tools make it so easy for you to pay.

What else can I do?

dont bury your head in the sand

Is someone else looking after your finances?

Let Us Know.

Have a query about your account?

We can resolve this for you. Leave us your details.

potencial consequences
were here to get this sorted

Looking for some advice?

It’s our job to point you in the right direction.