Our online payment tools make it so easy for you to pay.

We want to promise you that we will do everything we possibly can to resolve your circumstance as quickly and as easily as possible. In return, please engage with us throughout the process.

Our website and agents are on hand to help get things sorted.

Let's get this sorted...

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Authorised and regulated by the Financial Conduct Authority, Authorisation Number: 626796

What our customers say

5 Star Review

Perfect

So easy to pay, click the link and use Google Pay to sort it, no faff at all.

5 Star Review

Excellent!

Simple to set up online and to make affordable repayments by direct debit.

5 Star Review

Very clear information

Very clear information on how to start payments and very understanding.

Our purpose.Expand Arrow

We understand that hearing from us isn’t ideal, however, we want to promise you that we will do everything we possibly can to resolve your situation as quickly and as easily as possible.

In return, please engage with us throughout the process.

Our website and agents are on hand to help get things sorted.

Who are CRS? Expand Arrow

We're a debt recovery business – authorised and regulated in the UK by the Financial Conduct Authority and a member of the Credit Services Association.

Whilst all of the above is very formal and can seem daunting, our ultimate aim is to arrange an appropriate payment plan with you to satisfy any overdue amounts owed to our client. We therefore want you to engage with us to get things sorted as easily and as quickly as possible.

Contrary to popular belief, we're here to help!

Our website has been designed to support you and our expert team are on hand to answer any questions that you may have about your account sorted.

Why are you contacting me? Expand Arrow

We will be contacting you on behalf of one of our clients.

We work on behalf of many different businesses in the UK helping to resolve outstanding balances. For more information login to your account using your reference number (provided in all correspondence) and head to the account page.

What are your Contact Centre Opening Hours? Expand Arrow

Our Contact Centre is open:

Monday - Thursday: 8.00am to 7.00pm
Friday: 8.00am to 6.30pm
Saturday: 9.30am to 12.30pm

Try logging on to the website first – we’ve made it as easy as possible to action your account and it’s available 24/7.

How do I make a payment on my account? Expand Arrow

You can make a payment online through our secured payment portal. Just login to your account and select the 'Clear my account' option.

All online card payments are secured by Sage Pay - an industry-leading payment merchant.

I need some advice, where can I go? Expand Arrow

Our agents are here to help and can be contactable through the website (via chat) or over the phone.

Also, take a look at our support section. If you’re with a debt management agency or intend on using one of the contacts below please let us know so that we can update your account accordingly.

I am getting calls, texts, emails or letters for someone else. Expand Arrow

We make checks to ensure that the data we hold on customers is as up-to-date as possible, however, we understand that sometimes people move or telephone numbers get recycled. If this is the case, drop us an email so that we can investigate further.

What is CRS' Coronavirus policy? Expand Arrow

Our purpose is to help get you out of debt. Easily. Quickly. Affordably.

Now more than ever our priority is to help you in the best way we can to provide you with the right solution for managing an account that you have with us.

Therefore, we want to make the following clear to you:

  • We will tailor solutions to your situation
    Please engage with us, we will help you in a way that best suits your personal circumstances.
  • Putting you in contact with the right partners if needed
    We can point you in the right direction if you need specialist advice on subjects from debt advice, to help with welfare and employment.
  • Flexibility to existing plans
    If you have a plan with us and COVID has impacted your income (positively or negatively) we are able to make changes that suit your circumstances.
  • We’re here to help (and open!)
    We have worked extremely hard to ensure that our support team remains open for business and on-hand to answer any queries that you may have. It’s pretty much business as usual so use our website or call us if you need help, there will be someone on hand to speak to you.

Opening Hours

Monday 8:00am - 6:00pm
Tuesday 8:00am - 6:00pm
Wednesday 8:00am - 6:00pm
Thursday 8:00am - 6:00pm
Friday 8:00am - 6:00pm
Saturday 9:30am - 12:30pm
Sunday Closed

Payment Methods

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© 2020 Credit Resource Solutions

Registered office: 3rd Floor West, Bowling Mill, Dean Clough, Halifax, HX3 5AX Registered Number: 04690879, Registered in England and Wales Authorised and regulated by the Financial Conduct Authority, Authorisation Number: 626796

We adhere to complaints in line with the processes outlined by the Financial Ombudsman Service.

Details can be found on their website www.financial-ombudsman.org.uk