Now more than ever our priority is to help you in the best way we can to provide you with the right solution for managing an account that you have with us. We do this by offering:
We're here to do everything we can to help you get to a better place.
Our website and agents exist to help you resolve your debts in an affordable and hassle-free manner.
Authorised and regulated by the Financial Conduct Authority, Authorisation Number: 626796
Who Are CRS?
We understand that hearing from us isn’t ideal, however, we promise to do everything possible to resolve your situation as quickly and as easily as possible.
Our website and agents are on hand to help you get things sorted.
What our customers say
Certifications
Frequent Questions
We work on behalf of some of the largest UK companies helping engage with customers to resolve outstanding balances. If you’ve had a notification from us it is most likely following instruction from one of our partners.
The easiest way to find out more is by logging into our portal.
It’s the quickest way to get your account resolved. We’re experts in personalising payment plans or dealing with any queries that you may have. Engaging with us is also the best way to stop your account from escalating. It’s understandable that you may feel worried or anxious about being contacted, but, fear not, we’re on hand to help!
We give you complete control by providing various options for you to choose from. So whether you have a question about the account or want to consider repayment options, we can help. Everyone is different and we’ve worked hard to ensure that our approach is fair and understanding of your specific circumstances.
The choice is yours… You can self-serve, wherever, whenever and at a time that suits you via our customer portal, login now for contact options. Or speak to one of our friendly support staff via live-chat, email or by giving us a call.
Get in touch with us via the website or contact centre to discuss or settle your account.
We have a flexible payment or contact options to suit your situation.
Manage everything online, at your own pace.
You decide how you’d like to contact us. Life is not restricted to office hours, we offer 24.7, 365 support with a variety of ways to contact us.
CRS understand things don’t always go to plan, we are here to help you in anyway we can.
You decide how you’d like to contact us. Life is not restricted to office hours, we offer 24.7, 365 support with a variety of ways to contact us.
Do you want to speak to someone impartial? Not a problem - these are all authorised debt advisors that offer their services to consumers for free. Be sure to let us know so we can keep your account up to date.
| Monday | 8:00am - 6:00pm |
| Tuesday | 8:00am - 6:00pm |
| Wednesday | 8:00am - 6:00pm |
| Thursday | 8:00am - 6:00pm |
| Friday | 8:00am - 6:00pm |
| Saturday | 9:30am - 12:30pm |
| Sunday | Closed |
© 2023 Credit Resource Solutions Limited
Registered office: Second Floor G Mill, Dean Clough, Halifax, HX3 5AX Registered Number: 04690879, Registered in England and Wales Authorised and regulated by the Financial Conduct Authority, Authorisation Number: 626796
We adhere to complaints in line with the processes outlined by the Financial Ombudsman Service.
Details can be found on their website www.financial-ombudsman.org.uk
