Who are Credit Resource Solutions and why are you contacting me?

Credit Resource Solutions are a UK Debt Recovery Agency, if we are contacting you we will have been asked to do so on behalf of one of our clients. 

What are your Call Centre opening hours?

Our Call Centre (01422 324 510) is open
Monday - Thursday: 8.00am to 7.00pm
Friday: 8.00am to 6.30pm
Saturday: 9.30am to 12.30pm

Our website is also designed to manage your queries 24 hours a day

How do I make payment on my account?

You can make a payment online through our secured payment portal. Just login to your account and select the 'Clear my account' option. All online card payments are secured by Sage Pay who are an industry leading payment merchant. 

Alternatively call our 24 hour payment line: 01422 324538

I need some advice, where can I go?

CRS are here to help you answer any questions or queries on your account, either login and send us a message online or call our call centre on 01422 324 510. If you need help on wider finance issues please visit our help page where we have listed a number of organisations who can offer free debt advice and support. 

I am getting calls, texts, emails or letters for someone else?

Please send us an email and we will investigate:


A copy of our complaints handling procedure is available here